Privacy Policy

1. Introduction

SendSMS.click ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, and password
• Payment Information: Processed securely through Stripe (we do not store full credit card details)
• Contact Data: Phone numbers, names, and other contact information you import or create
• Message Data: SMS content, delivery status, and campaign information
• Usage Data: How you interact with the Service, including API usage and feature utilization

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Send SMS messages on your behalf
• Track message delivery and provide analytics
• Communicate with you about your account and the Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption for data in transit using secure protocols
• Logical data isolation to segregate account data
• Secure authentication and access controls
• Regular security assessments and updates
• Secure data centers with physical and network security
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers (e.g., SMS carriers, payment processors) who assist in operating the Service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities

To exercise these rights, please contact us through your account dashboard or support channels.

7. International Data Protection

We are committed to protecting your data in accordance with applicable data protection laws, including:

• GDPR (EU): If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation. We process your data based on legitimate interests, contractual necessity, and your consent where applicable.
• Regional Compliance: We comply with data protection regulations applicable to your jurisdiction, including but not limited to privacy laws in your country or region.

We process your data based on legitimate interests, contractual necessity, and your consent where applicable.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information for longer periods as required by law or for legitimate business purposes.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with security. You can control cookies through your browser settings, though this may affect Service functionality.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the support channels provided in your account dashboard.